Imagine an industry where an entry-level person is encouraged to be hungry and aggressive, to work long hours for little pay, lead (almost by default) an unhealthy lifestyle, and not have to dress all...
Lines blur on long-term care for vets, non-vets
By
Tim Mullaney
May 29, 2013
Flags are flown at half-mast only until noon on Memorial Day. I’m guessing this is common knowledge that somehow escaped me until this year. There’s some nice symbolism here. First, the flag...
Splashes – A forgotten hazard
By
Jacie Volkman, MPH, CIC
Nov 11, 2014
You’ve probably heard of slips, trips, fall and sticks, as common hazards in long-term facilities. But what about splashes?
CMS and You: Strategy and action finally together
By
Martie Moore
Aug 06, 2018
The Centers for Medicaid & Medicare Services outlined its priorities and goals in its quality and strategy plan. Translating its goals into leadership actions, however, is another matter.
Silo-busting
By
Eleanor Feldman Barbera, Ph.D.
Nov 07, 2017
There are benefits to breaking down silos between public and private aging services.
Making resident-centered care a priority
By
Sharon Belovarac, Jana Scavona and Steven Walkingstick
Sep 02, 2015
When Asbury Communities Inc., began its journey with Planetree it was not without a few questions. In our healthcare centers, where this culture-change journey would have its greatest presence, we wondered...
In praise of paradoxes
By
Elizabeth Newman
Jan 14, 2015
I have conflicting feelings about my long-term love for Miss America. There’s love and then there’s, well, not love. But not for the reasons you might imagine.
Now available: Robot for pet therapy
By
Liza Berger
Jun 24, 2010
He is a sweet furry creature named Paro, and, yes, he’s a robot. So what’s the problem?
Playground powerbrokers
By
James M. Berklan
Mar 02, 2010
As a kid, you never wanted to tick off a certain smart-aleck guy from the neighborhood at game time. Not because he was a great player. The truth is he was only average in most sports. But because his...
Luxury standards that pay off
By
Elizabeth Newman
Aug 24, 2018
When service fails, the resident or customer often has their vision of a place permanently altered.