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For much of the pandemic, skilled nursing providers have leaned on storytelling to paint a picture of their daily battle for patients’ lives and for the industry’s own livelihood. But as we approach...

Setting up the right processes is critical, but in order for these processes to do their magic, you need wholehearted buy-in from the human beings that make up your organization.

There’s a feel-good national story that debuted last week around how emergency responders helped an 81-year-old man. Wonderful people came to his aid. But why did it have to come to this?

The takeaway in a story last week about extrapolation and Medicare overpayments is, natch, how meticulous providers should be when filing claims — and to understand how individual claim problems can...

Be sure that if you are a medical provider that provides care to your employees that they are included in the protections offered by your policies

As a fan of titles, rules, and hierarchy (I would have made an excellent British subject), I greeted news of Zappo’s new “holacracy,” with a measure of fascination and horror.

Walter Isaacson’s biography of Steve Jobs has become required reading for many business managers who want to learn more about the man who built Apple. Jobs was brilliant but it can’t be refuted...

“Competency is Critical … 2.0” is the title of a March 26 webinar that will help providers on their way to better care and compliance with nursing homes’ Final Rule. The hour long session will...

Advance end-of-life planning can spare patients unwanted, aggressive treatments and it can help physicians calibrate care in more reasonable manner.

Working together, you can help ensure your facility stays clean and clear of filthy pests.