There’s a hopeful phrase we started hearing a lot from long-term care leaders, residents and staff when the vaccines first arrived—“a light at the end of the tunnel.” Invariably some wise-guy or...
An effective approach to addressing sexual harassment
By
David Barmak Esq., and Betty Frandsen, MHA, NHA, RN
Jun 16, 2021
In 1986, the Supreme Court held that workplace harassment constitutes sex discrimination and is unlawful under the Civil Rights Act of 1964. In 1991, the Supreme Court nomination hearings for Clarence...
The tongue is mightier than the sword
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 15, 2021
Full disclosure: This blog was inspired by a recent sermon on James 3, which mentions how much damage we can do with what we say. The tongue weighs an average of 70 grams and is 3.3 inches in men and 60...
Good things come in threes
By
Steven Littlehale
May 28, 2021
When you get three outstanding long-term care influencers on the same webinar panel and they’re talking the key issues of the day it pays to listen.
Need some new elastic?
By
Julie Thorson
May 26, 2021
In September of 2020, I submitted this blog in my Living Leadership column. If you would have told me then that in 10 months I would feel like I do today, I would have said there is no possible way!...
COVID vaccines for LTC employees: To mandate or not?
By
Andrew Roach
May 24, 2021
After a year that has required long term care facilities to manage various, often competing, considerations while making a series of difficult decisions, they now are grappling with the question of whether...
The pandemic narrative, a tool for mental health
By
Eleanor Feldman Barbera, Ph.D.
Apr 27, 2021
Comparisons between April 2020 and April 2021 are surprisingly jolting in some ways. Not until I composed this blog did I fully realize how far we’ve come, regarding pandemic conditions, and life...
Time for the wide-angle lens
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 20, 2021
It’s often easy to judge people. We see something from our point of view and pronounce our opinionated judgment. Sally is so self-centered. She comes in 10 to 15 minutes late every day, and we...
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
NYT: You are as much of the problem as the Five-Star system
By
Steven Littlehale
Apr 02, 2021
A recent New York Times article about nursing homes is shameful, lazy journalism. Coupled with the need to sell advertising space, it purposefully perpetuates misunderstandings about nursing homes, caregivers...