The philosophy we’ve followed at Presbyterian Village at Hollidaysburg in order to achieve our Five-Star rating has always been to constantly evolve and strive for innovative and creative ways to...
A reason to hide
By
James M. Berklan
Feb 17, 2011
Given recent flaps about hospice care in nursing homes, one has to wonder if long-term care providers are always going to be subjected to the “one step forward, one step back” syndrome.
Spending time and money on employees pays off
By
Kristy Wikum
Mar 07, 2016
While I have talked about a few of the items we implemented to keep our therapists excited about working with us, I always go back to the concept of having to spend money to make money.
Policing and preventing pneumonia outbreaks
By
Elizabeth Cerceo, M.D., FACP
Dec 11, 2015
Anyone involved in the care of the chronically ill and those in long-term care facilities is always vigilant in monitoring for the beginnings of pneumonia in this vulnerable population, many of whom have...
Managing the physician relationship in senior communities
May 17, 2013
Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...
The gray area of liability
By
Eugene Solomon
May 15, 2013
Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...
How to be a traitor in long-term care
By
John O'Connor
Jun 04, 2018
Another day, another love letter. This one comes from one of my less-than-adoring fans. I’ll skip to the juicy part: “You fat, ignorant SOB. Why are you always picking on operators?”
Taking a cue from Big Brother: A hospital tool for long-term care providers
By
James M. Berklan
Jun 04, 2014
Relationships between hospitals and nursing homes can be funny things. Working together, they can do great things. But “cooperation” and “outreach” are not operative words frequently...
This Medicare shift may change the way you do business
By
John O'Connor
Mar 06, 2015
When you ask providers to name the biggest Medicare change they’ve encountered, the answer is almost always the same: the advent of prospective payments. But we’re not hearing much about a...
Change initiatives involve people
By
Jonathan Gilbert
Jan 20, 2009
President Barack Obama is entering the Oval Office on the platform of change. Change is a desirable, if not always easy, state for organizations of all sizes. It means growth. And it can also mean anxiety...