The next time one of your residents acts out in your home, or seems unusually grumpy, or is pressing on your last nerve, try to remember this: That person has been through it.
The road more taken
By
John O'Connor
Mar 01, 2014
Conventional wisdom can be a reassuring thing. But sometimes it can be flat-out wrong. Consider 94-year-old Olga Kotelko.
Here’s what the jury saw
By
John O'Connor
Oct 01, 2011
Small fortunes are spent each year trying to figure out how juries reach their verdicts in malpractice cases.
Having just served on such a panel, I can probably offer some helpful insights. These may come...
Do seniors even count?
By
John O'Connor
Oct 01, 2021
The knives are out, now that former New York Gov. Mario Cuomo (D) has resigned.
Some operators not clear on the ‘greatest asset’ concept
By
John O'Connor
May 24, 2021
“Our employees are our greatest asset.” How often have I heard that or a similar claim over the years?
When nursing home residents don’t count
By
John O'Connor
Aug 30, 2021
The knives are out, now that former New York Gov. Mario Cuomo has resigned.
God help providers accused of religious discrimination
By
John O'Connor
Aug 15, 2014
There was a time when reading Gary Larson’s “The Far Side” was an essential part of my daily routine. Yes, the now-defunct strip was a bit quirky, but it was almost always good for a...
Promising signs on the regulatory front
By
John O'Connor
Oct 16, 2017
President Trump is no fan of regulations, and long-term care operators have more than their fair share to contend with. So it’s a welcome breeze when Trump says he wants to start eliminating some...
Why nursing homes won’t be catching many breaks this year
By
John O'Connor
Feb 03, 2014
When you talk to experts in this field about the year ahead, an unsettling pattern soon emerges. Almost everyone seems fairly confident that regulators will be taking a much closer look at operators.
The BIG Picture: Giving you extra credit
By
John O'Connor
Oct 01, 2010
In the months ahead, we’ll be looking to offer continuing education in new and different ways.