It’s time for certain providers to get what they deserve. Are you one of them?
By
James M. Berklan
Jun 23, 2022
It’s time for providers to get serious about taking a pause — and do it for a very worthy cause: To collect richly deserved praise.
This is what your employees want
By
James M. Berklan
Jul 08, 2015
What persists and cannot fade, despite the best erasure efforts of days on a cross-country train, weeks of total detachment from the Internet and phone signals, AND 65 miles of arduous backpacking in mountains...
Of admissions, knitting and bandwagons: CLASS danger
By
James M. Berklan
Feb 23, 2011
Supporters of the CLASS Act were cringing this week, just as they were two weeks ago when McKnight’s reported on some loaded remarks from the nation’s Medicare and Medicaid top overseer.
Super Tuesday webcast Aug. 5: Getting connected properly with hospitals, doctors
By
James M. Berklan
Jul 17, 2014
The next McKnight’s Super Tuesday webcast will help providers discern if they are prepared to be a preferred “connected” partner of hospitals and physicians. The free event takes place...
Nursing home operators at ‘all-time high’
By
James M. Berklan
Jan 08, 2014
Lost somewhere amid all the cookie baking, holiday parties and merry-making near the end of the year was nursing home operators’ most optimistic story of 2013. The public has an all-time high opinion...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
A social cure for some long-term care ills
By
James M. Berklan
Dec 12, 2012
Finally. Firm scientific research that drinking in groups is better than drinking alone. Wait, it’s not what you think. We’re talking seniors. We’re talking social. We’re talking...
How should long-term care providers celebrate? Let us count the ways
By
James M. Berklan
Mar 31, 2016
Long-term care operators have plenty of reasons to recoil and lick their wounds over the course of a year. But there are also good times when they should find reason to smile. Like this past week.
Now that it’s teed up, providers need to keep an eye on this ball
By
James M. Berklan
Dec 07, 2017
Golfing great Jack Nicklaus had an insightful comment that long-term care providers might find helpful as they struggle with day-to-day tasks.
Mitigating medication-handling risks at March 12 webinar
By
James M. Berklan
Feb 26, 2021
Providers can meet the challenge of delivering meaningful messaging in caregiving by attending the special McKnight’s webinar “The Stakes are High: Risk Mitigation Protocols for Medication Handling”...