What do you do when a resident crosses the threshold and your organization needs to address quality of death? We all know that there is a great emphasis, appropriately so, on a resident’s quality...
CMS issues final rule on requirements of participation for nursing homes
By
Daniel Sternthal
Nov 04, 2016
At the end of September, CMS published the final rule revising the health and safety standards that long-term care facilities must meet to participate in the Medicare and Medicaid programs.
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...
Are we focused on the right partnerships?
By
Prentice Lipsey
Oct 01, 2015
As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital’s post acute care networks.
From volume to value: The conversation now applies to staffing
By
Steven Littlehale
Aug 21, 2015
It’s all you hear about in healthcare today: from Volume to Value. With the July 30 release of the PPS proposed rule, we see how this discussion now applies to staffing.
In love we trust
By
Gary Tetz
Mar 24, 2016
Selfless couples prove, beyond all reasonable doubt, that there’s still something alive on this planet that warrants our unreserved trust, intention and devotion.
Avoid lawsuits and protect licenses
By
David Barmak Esq., and Betty Frandsen, MHA, NHA, RN
Feb 06, 2017
Document, document, document! Those words echo through the halls in a myriad of places − from the firing of an employee for cause, to substantiating or absolving an accusation of abuse or wrongful act.
Expanding support for families
By
Marian Hamilton
Jan 15, 2013
After my husband’s death in 2004, I thought how wonderful it would have been if there were a refuge in a hospital where caregivers could go to “escape” and recharge themselves — an...
It’s all in the name
By
Brenda Schreiber
Nov 04, 2015
The final result of years of research was announced on November 1 at LeadingAge 2015: CCRCs will be known as Life Plan Communities. This new terminology projects the image of today’s older adults,...
Factoring in social risk to your value-based strategy
By
Ryan Sparks
Feb 22, 2017
Providers that were hoping to see adjustments to value-based purchasing programs based on the social risk factors of the patients they serve may likely have to wait until larger revisions to healthcare...