WellQor, a behavioral health provider specializing in senior care, has launched Transitions and Peace of Mind services designed to help providers better understand and meet the emotional needs of residents.
“Community staff members are often overwhelmed by their day-to-day responsibilities and unable to focus on individual resident needs that aren’t acute,” CEO David Schwam said. “By partnering with third-party healthcare providers like WellQor, staff members can take advantage of deep expertise in identifying and addressing the myriad of health issues that seniors face.”
Transitions help prepare new residents and their families for a move to a senior living facility. WellQor’s licensed professionals work closely with each incoming resident and family for about 30 days to help them overcome challenges that can lead to an unsuccessful move. Sources of stress and anxiety are identified, the definition of a successful move is established, and realistic expectations for the transition process are set. The findings are discussed at length with the care team in order to facilitate an ongoing, comprehensive and collaborative approach to care.
The Peace of Mind program gives communities the ability to proactively monitor how current residents are faring, an especially helpful tool during the pandemic. After gathering information from a family member and completing a quarterly assessment of a resident’s emotional and cognitive health, WellQor generates a proprietary wellness report. A simple scoring system provides insights and suggestions for the improvement of their emotional health. The Wellness Report is shared with staff and family members to be used as the basis for planning and collaboration in order to improve the residents’ overall well being.
Reporting capabilities can be used to track trends in individual or aggregate resident outcomes, duration of stay and caregiver stress and turnover.
