The healthcare industry is well aware of the consequences of workplace violence. With workplace violence-related injuries in the sector clocking in at nearly five times the rate as the private sector as...
Perceptions of stress impact our views on promotion
By
Elizabeth Newman
Nov 14, 2017
It would be unusual to find anyone working in the long-term care industry who wouldn’t regularly think of themselves as stressed.
Work shirts and staff attitudes
By
John O'Connor
Nov 12, 2017
For most of his adult life, my dad was an operating engineer for Sears Roebuck & Company. He wore shirts with its name almost non-stop. Such choices might not reveal much. Then again, they could be quite...
Why the new ‘Best Workplaces in Aging Services’ list matters so much
By
James M. Berklan
Nov 09, 2017
Providers around the country should share the enthusiasm for Fortune magazine’s new “Best Workplaces in Aging Services” list. All of them will benefit from the good vibes the list will...
Embracing — and encouraging — online reviews
By
Nov 08, 2017
It’s time again to talk about an issue that’s been increasingly on healthcare providers’ minds in recent years — and will probably only continue to grow more urgent: patients’...
What not to do when criticized
By
Elizabeth Newman
Nov 07, 2017
If you want to see the trickle-down impact of lowering the bar related to our expectations of public political decorum, look no farther than Missouri Gov. Eric Greitens (R).
A new way to think about long-term care funding
By
John O'Connor
Nov 06, 2017
During a talk last Monday at the LeadingAge conference, Harvard Professor Jennifer McCrea served up an interesting take on the warping nature of money.
New LeadingAge board chair declares it’s time to play ball
By
James M. Berklan
Nov 02, 2017
Several thousand LeadingAge members got their first look at new board chairman Steve Fleming on Monday, and if initial meetings are any indication, it’s going to be a wonderful relationship.
Shining a light on domestic violence within your staff
By
Nov 01, 2017
Domestic abuse can harm a workplace from the outside, with victims reporting higher rates of lost productivity, absenteeism and difficulty focusing on work due to their abuse. In nursing homes, domestic...
What we can (still) learn from Dr. Ruth
By
Elizabeth Newman
Oct 31, 2017
It shouldn’t have been surprising to see the throngs of folks lined up to see Dr. Ruth Westheimer, speaking during LeadingAge’s annual conference on Monday. She fittingly fronted an exhibit...