All we wanted was a nugget, a morsel, a few bread crumbs maybe. And this is what we got instead? Lord, help us.
Handling your PR crisis
By
Elizabeth Newman
Jan 31, 2012
A few months ago, I called up a nursing facility that was embroiled in a legal snafu. I’m not sure I was able to utter an audible response to its marketing representative since I was busy hitting...
A survey system that works?
By
John O'Connor
Jan 30, 2012
All sides generally agree that the current nursing home survey system is flawed. But there’s hardly consensus on how best to fix it. Here’s something worth considering.
Recipes with something missing
By
John O'Connor
Jan 27, 2012
President Obama delivered his third State of the Union address Tuesday night. I’ll let the professional scorekeepers decide whether his hour-long presentation was up to code. My take is that the...
Vow to hire veterans for long-term care
By
Mary Gustafson
Jan 26, 2012
In his State of the Union address Tuesday night, President Obama proposed the creation of a Veterans Job Corp to curb high unemployment rates for returning veterans. That’s opportunity knocking for...
Celebrating a non-tragedy
By
James M. Berklan
Jan 25, 2012
I believe there are good news stories around us all the time. Our eyes, and brains, often are just too conditioned and look past them. It’s human nature. Consider this small-town long-term care story...
Having ‘the talk’ with residents
By
Elizabeth Newman
Jan 24, 2012
For all the innuendos and images surrounding sex in our society, it’s a topic that many long-term caregivers are reluctant to bring up with residents and their family members.
(Oval) Office politics and private equity
By
John O'Connor
Jan 23, 2012
It was nearly four and a half years ago that The New York Times caused quite a stir in this sector. That’s when the self-proclaimed newspaper of record ran a largely unflattering piece about private...
These replies worth a million
By
John O'Connor
Jan 20, 2012
Life Care Centers of America regularly publishes a magazine called LifeMatters. The publication never fails to inform and inspire. One of my favorite pages is called “Resident Voices.” Here,...
Shuffling down the aisle
By
Mary Gustafson
Jan 19, 2012
For anyone who’s in the trenches caring for someone with Alzheimer’s — either in your own home or a long-term care community — the announcement of government initiatives aimed at finding...