I’m one of those people who see the numbers ticking down on a crosswalk signal as a challenge. Five seconds? No problem. Three? Let’s just say if you’ve ever been waiting at a stoplight...
Finally, a leader who’s willing to speak out
Aug 10, 2015
Among the police, it’s known as the blue wall of silence. This unwritten rule regularly comes into play when a fellow officer’s errors, poor behavior or possible crimes are under scrutiny....
Yelping at online reviews
By
Elizabeth Newman
Aug 07, 2015
If there’s one service long-term care providers almost universally dislike, it’s online websites geared towards consumers and healthcare.
You want culture change? Stop complaining
By
James M. Berklan
Aug 05, 2015
Things have been kind of tough lately, haven’t they? And they’re probably going to get tougher, right? If you have thought or possibly mouthed those words yourself, stop. Just stop. Quit your...
Long-term care bear
By
Aug 04, 2015
She spends her free time doing puzzles, and walking around outside, has cataracts and high blood pressure. She celebrated her most recent birthday with a special cake made by her loved ones and caregivers....
Operators grapple with the $31,000 (or so) question
By
John O'Connor
Jul 31, 2015
Many operators probably broke out in flop sweat earlier this week when House Minority Leader Nancy Pelosi (D-CA) endorsed a $15 minimum wage.
Rare long-term care double win
By
James M. Berklan
Jul 29, 2015
So much for the dog days of summer getting close. Long-term care advocates were already at full woof on Tuesday — and that’s a good thing.
GAO addresses troubling fraud
By
Elizabeth Newman
Jul 27, 2015
It’s always tempting to think reports issued from the Government Accountability Office are written by bureaucrats sharpening pencils and tapping into computer databases.
The lawsuits are coming! The lawsuits are coming!
By
John O'Connor
Jul 24, 2015
Given the nature of what they do, it’s not surprising that nursing homes sometimes find themselves targeted in lawsuits. Unfortunately, it appears that this discomforting reality is about to become...
Can’t we all just talk (about death)? Yes, we can
By
James M. Berklan
Jul 22, 2015
The lessons keep flowing from the political debacle that has been Sarah Palin’s political career since she left her job as mayor of a small Alaska town. You’ll recall it was Palin who launched...