Lately it’s been irking me that not only thank-you notes but business etiquette seems to be falling by the wayside. We’re not talking about using the wrong spoon at dinner, but a genuine failure...
Seeing is believing, and other tough truths for providers
By
James M. Berklan
Aug 26, 2015
If you didn’t work in long-term care and I asked you to specify what these five states — Illinois, Washington, Texas, Oklahoma and New Mexico — have in common, we could be waiting for your answer...
Small staff, big hearts — simple needs
By
Aug 25, 2015
Mary Tellis-Nayak often makes it a point to visit nursing homes in other countries when she and her husband, Vivian, travel. A 2012 trip to his hometown of Mangalore, India, was no different.
Tired of looking for stuff in all the wrong places?
By
John O'Connor
Aug 24, 2015
Many senior living professionals have had to settle for content that was created for another sector that’s not quite them. Or worse, settle for stuff that has little to do with their day job. The...
Likelihood of hospice use may vary by where you live
Aug 21, 2015
We tend to paint hospice with broad strokes. A new study indicates how it can vary by states, with Oregon emerging as the best example of a place that seems to be doing it right.
Angels (with great connections) in our midst
By
James M. Berklan
Aug 19, 2015
The ability to make a senior feel a part of the outside world can mean the difference between having a catatonic lump or a bon vivant on your hands. Luckily, there’s never been a better time to overcome...
Stop with the Snapchats, already!
By
Aug 18, 2015
It looks like Snapchat will take the crown in this week’s edition of “What Smartphone App Is Causing Providers Grief Now?!” (Yelp won that distinction last week, for those keeping score...
A dangerous combination at too many nursing homes
By
John O'Connor
Aug 17, 2015
It would appear that nursing facilities are becoming more reluctant to admit younger people with mental illnesses. At the risk of sounding like an insensitive jerk, that’s a good thing.
Hands off the arbitration options
By
James M. Berklan
Aug 14, 2015
Whether it’s a J.K. Rowling novel, Tom Clancy adventure or run-of-the-sawmill book of government regulations, when there’s 403 pages, it’s going to take time to digest. With regulation...
Blended lessons
By
Elizabeth Newman
Aug 12, 2015
In an attempt to cook, a good lesson emerges in knowing one’s limits.