As we recently reported, a former nursing director recently sued Napa’s Piner’s Nursing Home. Her allegation is that efforts to have an alleged sex offender removed from the payroll fueled...
SNF snapshot of trouble
By
Elizabeth Newman
Oct 23, 2015
The HCR ManorCare hepatitis C story we ran earlier this week deserves another look, but probably not for the reason you’re thinking. Without meaning to, it forcefully reminded us of the power of...
How providers should respond to online complainers
By
James M. Berklan
Oct 21, 2015
Many things about aging and long-term care are “givens.” At the top of the list: People grow older, become less healthy and, sooner or later, die. Pretty tough circumstances to try to build...
A sticky situation: HCR ManorCare’s court filing
By
Oct 20, 2015
HCR ManorCare’s court filing against Trinity Health Services is full of snippets that left me either scratching my head or flat out disgusted.
Why Volkswagen should serve as a cautionary tale
By
John O'Connor
Oct 19, 2015
In at least one important way the embattled auto maker Volkswagen and long-term care providers are perhaps not so different.
Settlement teaches lessons on resident monitoring
By
Elizabeth Newman
Oct 16, 2015
After awhile in this business, it’s easy to become skeptical of family members suing after a loved one dies. Many times, these relatives have no understanding of underlying health conditions — or...
Four times the flu fun
By
James M. Berklan
Oct 14, 2015
Mixed emotions is the best way to describe my feelings about super-powered flu vaccinations. Just like anyone else, I like to know I’m getting a good return on my buck.
Go get your audience (before Kanye West does)
By
Oct 13, 2015
When you ask seniors for their take on twerking, Kanye West and social media, you’re bound to get some colorful answers.
Staying on the right side of compliance
By
Elizabeth Newman
Oct 09, 2015
In the 403-page Centers for Medicare & Medicaid Services proposed rule, there has been a lot of discussion around arbitration, quality and education. But buried within also are new regulations around compliance...
Leadership becomes McChrystal clear
By
James M. Berklan
Oct 07, 2015
Although I haven’t played it much lately, I like the game of golf as a good analogy for task management, or simply getting through life’s day-to-day challenges. It doesn’t matter if you’ve...