Blogs, Guest Columns, Things I Think and Living Leadership
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...
Conventional wisdom
By
Gary Tetz
Oct 05, 2015
It’s long-term care convention season again. You can feel it in the air. Strange, troublesome urges start to take over.
Drugs used to treat dementia can be deadly, report asserts
By
Kimberly Marselas
Oct 05, 2015
Several antipsychotics used to control symptoms of dementia increase the risk of patient death more than previously estimated, according to findings published in JAMA Psychiatry.
America should talk about chronic pain
By
Penney Cowan
Oct 02, 2015
The America Starts Talking campaign is designed to provide information about naloxone, a potentially lifesaving medication that can be used in an opioid emergency.
Are we focused on the right partnerships?
By
Prentice Lipsey
Oct 01, 2015
As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital’s post acute care networks.
Understanding Medicaid reimbursement
Sep 30, 2015
As more states adopt the managed care model, as well as take advantage of the changes to health care brought about by the Affordable Care Act, we can expect significant changes in the years to come.
Behavioral health care — not drugs — for dementia
By
Eleanor Feldman Barbera, Ph.D.
Sep 29, 2015
For the treatments to help dementia patients, turn to behavioral health solutions, not antipsychotic drugs. Just like others around the world.
Senior living dining is part of a revolution
By
David Ticehurst
Sep 28, 2015
If you walk into our dining room at Village on the Green in Longwood, Florida, it might take you a moment to realize you’re at a senior living community.
Medicare Open Enrollment: An autumn tradition?
By
Matthew Gallardo
Sep 25, 2015
The benefit of vast choice actually creates frustration and confusion for many and may cause “decision-making paralysis.”
Left with the geraniums
By
Gary Tetz
Sep 24, 2015
Some things probably shouldn’t require a law. Kittens shouldn’t be water-boarded. Toddlers shouldn’t have to work in coal mines, at least not in the dark or winter. Seniors in long-term...